Outbound Services
Proactively driving more leads
and closing more sales.
VoiceCurve elevates your outbound activities with sophisticated capabilities that proactively engage customers and encourage richer (and more profitable) interactions. For example, live web chat monitors customer activities on your web site in real time and allows you to send customized messages, such as information about promotions or specials, to encourage up-sell or cross-sell transactions.
Live chat and click-to-talk services can increase interactions with customers by up to 20 percent. (Jupiter Research)
Our full service outbound programs span multiple channels (phone, web chat, click-to-talk and email), including both digital and postal mail campaigns.
- Customer Follow-Up - Keep your customers happy and coming back. VoiceCurve reaches out to make sure their experience with your product has been a good one — and if not — to find out what you can do to help.
- Lead Generation - A sales force is only as good as its prospects. Our business-to-business lead generation system works with the names you gather from trade shows, call-ins and web site registrations. VoiceCurve agents reach out to these prospective customers and help to move them along the sales pipeline.
- Sales - Maximize the full potential of your customers' shopping experience. Our proactive up-sell and cross-sell programs suggest items that could complement current selections and add revenue to the final purchase.
For more information on how VoiceCurve can help transform your business give us a call at 1.800.545.6964, request a quote or email us at info@voicecurve.com.
