Lead Capture
They're getting warmer.
VoiceCurve picks up where your sales team leaves off, helping you to capture, qualify and grade leads. From patching to a senior sales rep when a "hot" lead is on the line to closing the sale right then and there, our team helps ensure that no lead falls through the cracks.
- Capture/qualify - We work with you to maximize the impact of our shopping sales force, as they strive to push cart sizes higher.
- Grade/close - After the sale is complete we make sure the customer receives their product in as fast and friendly a manner as possible. This includes everything from answering basic shipping questions and checking order status to working with shipping carriers to locate and resolve shipping issues.
- Nurture - If prospective customers are not yet ready to buy, our cultivation tools nurture the relationship until they are ready.
The VoiceCurve system integrates with your existing web site, capturing leads through customized online forms that communicate with your existing CRM or with our custom CRM. Leads can also be captured through outbound services, such as outbound calls and emails.
For more information on how VoiceCurve can help transform your business give us a call at 1.800.545.6964, request a quote or email us at info@voicecurve.com.
