Click to Talk
"Offering Click-to-talk services on your site can increase interactions with customers by up to 20%" - Jupiter Research
Click. Talk. It's that simple.
Click-to-talk can be positioned in two ways: proactive and user-initiated. Proactive click-to-talk could be conditional. For example, you detect that a customer has three or more items in her cart. You could present an alert offering a discount on related products if she clicks to "talk now." As with web chat, our click-to-talk feature is fully integrated into your existing web site design. With the click of a button, customers enter their phone number and immediately receive a callback.
- 22% to 25% reduction in web site abandonment
- Up to 100% increase in transaction conversions (compared to toll-free callers)
- 88% of click-to-talk users say they are more likely to contact a company that offers a click-to-talk service than one that does not.
For more information on how VoiceCurve can help transform your business give us a call at 1.800.545.6964, request a quote or email us at info@voicecurve.com.
