Eighteen years ago, VoiceCurve began as an internal support department, operating out of our founder's garage. We knew cloud-based technology. We knew we could use it build a super-efficient business model. Years later, our vision is coming to pass: We've transformed ourselves into a multi-channel customer support agency. Efficiency, reputation and creative uses of technology are our guiding stars.
From inbound (finding solutions for customers who approach our clients) to outbound (engaging potential customers, tracking leads and monitoring traffic), much of what VoiceCurve does reinvigorates our clients sales.
VoiceCurve helps companies qualify sales prospects and transform lukewarm leads into hot ones. Our cloud-based CRM dovetails with company websites and existing CRMs, which makes it easy.
Our clients frequently need high-level technical support over phone, chat or email, so VoiceCurve helps them build a dedicated support team. Sometimes they need someone to answer their phones 24/7 (that’s our speciality) or sometimes they're experiencing a spike in call volume. We built our reputation on seamless phone and online support.
We answer customers order-taking questions by phone or live chat, which reduces our clients shopping cart abandonment.
We provide sales, support and service backup during high-volume times, reassurance for after-hours and more.
If you’re seriously talented, educated and dedicated, you’ll find your niche in Adaptavant’s merit-based culture. We want to hear from you! Fill out the form with your contact information.
Upload your resume and cover letter. If we like what we see, we’ll be in touch with you!
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We also occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the data they need to deliver the service, and they are prohibited from using that data for any other purpose.
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You also have a significant role in protecting your data. As an example, no one can see or edit your personal data without knowing your password, so do not share this with others. If you believe that your password has been compromised, you should immediately change your password.
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